HAIM Shepherd’s 2023 – PRE-SALE TERMS AND CONDITIONS 

HAIM Shepherd’s 2023 – PRE-SALE TERMS AND CONDITIONS


1. We are Universal Music Recordings, a division of Universal Music Operations Limited a company registered in England and Wales at 4 Pancras Square, London, N1 4AG (“UMO”) who operate the www.universalmusicrecordings.com and https://haim.polydor.co.uk/


2. To access the exclusive pre-sale window for tickets to the HAIM Shepherd’s Bush London show Thursday 31st August 2023 pre-order ‘Days Are Gone’ in any format from the HAIM online store or submit your email address via the online form: https://uk-umg.com/um-forms/HAIMShepherdsBush2023.html by 18:00 BST
on 28th August 2023. If you have already ordered from the store, you will receive a pre-sale code. No purchase necessary. One pre-sale code per person. The pre-sale code will give you access to buy show tickets in accordance with these terms.
3. You will receive your unique pre-sale code via email by 21:00 BST on 28th August 2023 together with a link to the ticket provider’s website where you can redeem the pre-sale code to purchase tickets once the pre-sale window opens. We do not accept responsibility if the email we send to the email address you have provided does not reach you for any reason beyond our reasonable control, including where the email is flagged as spam. For any issues regarding pre-sale codes please contact Store Support  https://umusicstoresupport.zendesk.com/hc/en-us?store=haim
4. The pre-sale window will be between 12:00 BST on Tuesday 29th August to 10:00 BST on Wednesday 30th August. The pre-sale code can only be used once and must be redeemed by 10:00 BST on Wednesday 30th August. The pre-sale code is personal to you and cannot be used by or transferred to anyone else.
Tickets will be available for purchase by the general public from 10:00 BST on Wednesday 30th August 2023. A maximum of 4 tickets may be purchased per code.
5.. Only a limited number of tickets are available. The code gives you access to the pre-sale only and is not
a guarantee that you’ll be able to buy tickets to the show. All tickets are subject to availability.
6. The pre-sale code can only be subject to the terms and conditions applicable at the time of purchase of the tickets. The show may be age restricted, please check with TicketMaster directly for more information. We are not the ticket provider so cannot be responsible for any issues with the purchase of or your use of
the tickets. UMO is not liable for issues with any ticket purchase from third-party ticket providers. For any issues regarding the purchasing of tickets, please contact the relevant ticket provider.
7. Pre-sale codes have no cash value and cannot be exchanged. Pre-sale codes are non-transferable, casesensitive, and available for one-time use only. By pre-ordering HAIM ‘Days Are Gone’ release or by registering to receive a pre-sale code you are deemed to have accepted these terms and conditions. Any
personal data you provide when registering to receive a pre-sale code will be used in accordance with the Privacy Policy which you can read here https://www.umusic.co.uk/privacy.html.
8. These terms and conditions are governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.